At a Glance

Closing a credit card account can be a decision made for various reasons, whether to streamline your finances, minimize fees, or switch to a different financial institution. If you’re considering canceling your Wells Fargo credit card, it’s important to understand the process, potential impacts on your credit score, and alternative options available. Here is a guide to closing a Wells Fargo credit card account.

In this article, you’ll learn:

How to close a Wells Fargo credit card account?

Closing a Wells Fargo credit card account involves a straightforward process that can be completed in a few simple steps:

  1. Pay off your outstanding balance: Clear any remaining balance before closing your credit card. This ensures that you won’t have any outstanding debt or accrued interest.
  2. Contact Wells Fargo: Reach out to Wells Fargo customer service either through phone or online chat to inform them of your decision to close the credit card account. Be prepared to provide your account information and answer security questions for verification.
  3. Request closure in writing: To ensure a record of your request, it’s advisable to follow up on your conversation with a written request to close the credit card account. You can send a letter to Wells Fargo’s customer service address, which can be found on their website.
  4. Cut up your credit card: After confirming your account closure request, destroying your physical credit card is important. You can cut it into several pieces or use a shredder to ensure the information is unrecoverable.
  5. Monitor your credit report: Keep an eye on your credit report in the following months to ensure that the closed account is accurately reflected and there are no errors or discrepancies.

Best practices while canceling your Wells Fargo credit card

When closing a Wells Fargo credit card account, it’s essential to follow these best practices:

  1. Clear your balance: Paying off any outstanding balance prevents additional interest charges and ensures a clean account closure.
  2. Redeem rewards points: Before closing your credit card, consider redeeming any accumulated rewards points or cashback. Check with Wells Fargo to understand the options for transferring or redeeming your rewards.
  3. Update automatic payments: If recurring payments are linked to your Wells Fargo credit card, remember to update them with your new payment method to avoid disruptions or missed payments.
  4. Consider the impact on your credit score: Closing a credit card can impact your credit score, so evaluate your overall credit utilization ratio and credit history before making a decision. Weigh the pros and cons discussed in the following sections.

Will closing a credit card affect your credit score?

Closing a credit card account can impact your credit score, but the extent of the impact depends on various factors:

  • Credit utilization ratio: Closing a credit card reduces your available credit, which may increase your overall credit utilization ratio. The impact might be minimal if you have other credit cards or lines of credit. However, if the closed credit card was your only one or had a high credit limit, it could have a more significant effect.
  • Credit history length: Closing an older credit card can shorten your credit history, which is a factor in determining your credit score. Longer credit history generally contributes positively to your creditworthiness.
  • Types of credit: If your Wells Fargo credit card was your only revolving credit account, closing it might lower the diversity of your credit profile, which can impact your credit score. Lenders often prefer to see a mix of credit types, including credit cards, loans, and mortgages.
  • Payment history: Closing a credit card doesn’t erase your payment history. Positive payment history associated with the closed account will still be considered while calculating your credit score.

Should you close your Wells Fargo account?

Deciding whether to close your Wells Fargo credit card account requires careful consideration of your financial situation and personal preferences. Here are a few factors to weigh:

  • Annual fees: If your Wells Fargo credit card carries an annual fee that outweighs its benefits, closing the account can save you money in the long run.
  • Better alternatives: If you’ve found a credit card with more favorable terms, rewards, or benefits from another financial institution, closing your Wells Fargo credit card and switching might be a better option.
  • Credit utilization: If closing the credit card will significantly impact your credit utilization ratio, it’s worth evaluating the potential effects on your credit score and considering alternative solutions.
  • Relationship with Wells Fargo: If you have a long-standing relationship with Wells Fargo and closing the credit card might adversely affect other accounts or services you have with them, it’s important to assess the overall impact on your banking relationship.

Alternatives to cancel your Wells Fargo credit card

If you’re hesitant about closing your Wells Fargo credit card account, consider these alternatives:

  • Downgrade to a no-fee card: Wells Fargo may offer the option to downgrade your credit card to a no-fee alternative card like Active Cash Card while maintaining your credit history and relationship with the bank.
  • Keep the account open: If the credit card has no annual fee and you’re not facing any significant issues, keeping the account open can help maintain your credit history and credit utilization ratio.
  • Limited use: If you’re concerned about potential security risks or overspending, keep the credit card open but limit its usage. This way, you can maintain the account without actively relying on it.


When you close your Wells Fargo credit card, you may lose any accumulated rewards points associated with that card. You should redeem your rewards points or cashback before closing the account.

Wells Fargo generally does not reopen closed credit card accounts. If you want to resume using a Wells Fargo credit card after closing, you may need to apply for a new one.

Wells Fargo does not typically charge a fee to close a credit card account. However, reviewing the terms and conditions specific to your account is essential to ensure there are no unexpected charges.

If the credit card has no annual fee and closing it would negatively impact your credit utilization ratio or credit history length, it may be better to leave it open with a zero balance. This allows you to maintain the account without incurring fees or interest while positively contributing to your credit score.