COOKIE POLICY

1. INTRODUCTION AND PURPOSE

This Cookie Policy applies to this website https://www.credello.com and other online services which it covers.

This “Cookie Policy” is to demonstrate our privacy commitment to our users and practice transparency with respect to our use of cookies on Credello’ website.

This policy applies to Credello website accessed via web browsers that run on smart phones, tablets, and other mobile devices as well as the use or access of any of the online services or content of Credello.

The purpose of this Policy is to communicate to the site visitor how Credello’s website make use of a technology called “cookies”. The aim of this policy is to support the user in taking informed decisions when accessing the said website. Please take a minute to read and understand the policy. This policy should be read along with our Privacy Policy, available at https://www.credello.com/privacy-policy/

2. WHAT IS A COOKIE?

A cookie is a small text file placed onto your device that enables our Site features and functionality. For example, cookies can enable us to identify your device and secure your access to the Site. Cookies also allow the Site to remember information about your browsing on the Site for a while and to recognize you the next time you visit the Site. Cookies are completely safe and cannot be used to run programs or deliver viruses to your device.

3. WHY DO WE USE COOKIES?

We use cookies for the following main purposes:

  • To ensure efficient and safe functioning of the Site. We use cookies to enable and support our security features, and to help us detect malicious activity on our Site.
  • To understand, improve, and research products, features, and services, including when you access our Site from other websites or devices such as your computer or your mobile device.
  • To recognize the returning visitors of the Site. Cookies help us show you the right information and personalize your experience. Cookies also help avoiding re-registration or re-filling of the information by you each time you visit the Site.
  • To analyze your habits so that the functioning of the Site would be convenient, efficient and would conform to your needs and expectations.
  • To measure the flows of the information and data being sent to our Site. We use the cookies for accumulation of statistical data about the number of users of the Site and their use of the Site.
  • For targeting and advertising. By using the cookies we may collect information so that only relevant content is displayed for the browser by creating different target groups. We may use cookies to show you relevant advertising both on and off our Site.

4. WHAT COOKIES DO WE USE?

Below you can find out more about the purpose of each type of cookies that we use. Our Site is scanned regularly by a cookie scanning tool to maintain a cookie list as accurate as possible. We classify cookies in the following categories:

Strictly Necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert about these cookies, but some parts of the site will not then work.

Cookie name Provider Type Expires in
OptanonAlertBoxClosed www.credello.com First Party 365 Days
OptanonConsent www.credello.com First Party 365 Days

 

We use google analytics cookies as strictly necessary cookies to help us see how our website is used. In doing so, information about your use of our website may be transmitted to Google and stored on servers in the United States. However, we do not allow our service providers to use or share our analytics data. By agreeing to accept our use of cookies, you are giving us, and the third parties we partner with, permission to place, store, and access some or all the cookies. IP addresses, which can be used to identify an individual user, are anonymised by Google Analytics. The data collected by Google Analytics is used to analyse how frequently the same people revisit our website, how the website is found (from advertising or referring websites), and which pages are most frequently viewed. This information is combined with data from thousands of other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.

Opt out of Google Analytics

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Currently, our Site doesn’t place any functional cookies on your devices.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Site and will not be able to monitor its performance.

Cookie name Provider Type Expires in
_ga www.credello.com First Party 730 Days
_gat_UA- www.credello.com First Party Session
_gclxxxx www.credello.com First Party 90 Days
muc_ads t.co Third Party 730 Days
_gid www.credello.com First Party 1 day(s)
_dd_s www.credello.com First Party Session
_dd_s www.datadoghq-browser-agent.com Third Party Session
dd_cookie_test_ www.credello.com First Party Session
dd_cookie_test_ www.datadoghq-browser-agent.com Third Party Session
_vwo_uuid credello.com First Party 10 Year(s)
_vwo_uuid_v2 qa2.credello.com First Party 365 Days
_vwo_ds credello.com First Party 90 Days
_vis_opt_test_cookie credello.com First Party Session
_vwo_referrer credello.com First Party 1825 Days
_vis_opt_s credello.com First Party 90 Days
_vwo_sn credello.com First Party A minute
analyse visualwebsiteoptimizer.com Third Party Session
v.gif visualwebsiteoptimizer.com Third Party Session
vwoSn qa2.credello.com First Party Persistent

Targeting/ Advertising cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie name Provider Type Expires in
personalization_id twitter.com Third Party 730 Days
_gat_xxxxxxxxxxxxxxxxxxxxxxxxxx credello.com First Party A minute
_fbp credello.com Third Party 90 Days
_gcl_au credello.com First Party 90 Days
ads/ga-audiences google.com Third Party Session
IDE doubleclick.net Third Party 365 Days
pagead/1p-user-list/# google.com Third Party Session
s.gif visualwebsiteoptimizer.com Third Party Session
tr Facebook.com Third Party Session

5. HOTJAR

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language used to display our Site. Hotjar stores this information in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see Hotjar’s privacy policy You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Site and Hotjar’s use of tracking cookies on other websites by following the directions found here.

6. MANAGING COOKIES

Your personal data will be collected via cookies and other similar tracking technologies with prior consent from you. We will maintain a record of the types of cookies that you have authorized us to use and ensure adherence to your preferences. If you do not wish to accept cookies from our website you can configure your browser to either notify you when you receive a cookie (giving you the chance to decide whether to accept it) or to block all or certain categories of cookies. The browser can also delete previously stored cookies. Please see your browser’s help facility for information on setting how cookies are handled and managing cookie preferences.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

You can at any time change or withdraw your consent by emailing us at [email protected]

7. CHANGING YOUR COOKIE SETTINGS

You can turn Functional, Performance and Targeting / Analytics cookies on or off using the controls below.

Cookies Settings

8. YOUR OPTIONS

You can block, delete or disable cookies on your browser whenever you want by following the instructions provided in the links below. Please note that by deleting cookies or disabling future cookies you may not be able to access certain areas or features of our website such as product catalogues, payment gateways, etc.

Please refer the following links for information on cookie management and blocking according to your browser:

9. DO WE UPDATE COOKIE NOTICE?

This Cookie Notice may be updated by us from time to time. We will inform you about the updates, by providing the new version of the Cookie Notice. For this reason, we recommend you periodically visit our Site, where you will always find the latest version of this Cookie Notice. This Cookie Notice shall be applied from the date of announcement of it on the Site.

For any discrepancies, grievances or additional queries related to processing of your personal data by way of cookies. Please write to us at [email protected]

Last updated June 22, 2022